New research finds that millennials are the most affected by phone anxiety and will (statistically speaking) go out of their way to avoid answering the telephone.
Tags: telephone skills
With advancements in technology phone calls have lost popularity as a means of communication for business and leisure alike. Expert Market have created the following infographic to demonstrate how to avoid verbal awkwardness on the phone and get what you want out of the conversation.
Almost 40% of 18-24 year olds said they were nervous of using the telephone while one in twenty said they are terrified of using the telephone in the workplace, new research from Jurys Inn Hotels and CrossCountry trains has revealed. The survey of 2,500 office workers exposed the nation’s over-reliance on email with 94% claiming…