Tags: telephone skills

Almost half of young workers ´nervous´ of using the telephone

Almost 40% of 18-24 year olds said they were nervous of using the telephone while one in twenty said they are terrified of using the telephone in the workplace, new research from Jurys Inn Hotels and CrossCountry trains has revealed. The survey of 2,500 office workers exposed the nation’s over-reliance on email with 94% claiming…