Tags: conflict

Paul Russell: So you want to be…influential?

When dealing with the complexities of myriad personalities from ground to board level, attempting to implement strategy and policies, championing initiatives, managing conflict and motivating employees, influence is surely the crème de la crème of skills; if people are HR’s resource then influence is the resource of HR’s. But achieving influence is a delicate tightrope walk of precision and accuracy, lean too much one way and you veer to coercion and manipulation, veer to the opposite side and weakness and inefficiency await.