Third of managers do not act on points raised by employees in 1-2-1 meetings

A third of managers do not follow up on points that are raised by their employees when they have check-ins or one-to-one meetings.

A survey conducted by Appraisd, a performance management software specialist company found that 33 per cent of managers does not act on the issues raised from their employees in individual meetings.

Still, a majority of 84 per cent of employees see these meetings as important and essential in getting their point across to their manager.

When employees were asked what could be done to improve these meetings, 26 per cent said managers should follow up on issues and concerns more effectively.

Also just under a quarter (24 per cent) want their manager to prepare better for their check-ins.

Appraisd believes that these talks with managers are “vital” and presents the ideal opportunity to build a relationship between employees and managers.  When managers do not follow up on the subjects discussed in these meetings “much of the value is lost and a key opportunity to build engagement is lost.”

Roly Walter, founder of Appraisd said:

From working closely with our customers we know that check-ins work best when they follow a framework and action points are created so both managers and employees are clear on the next steps required. When this doesn’t happen, employees quickly get disillusioned as they feel their concerns or their development are not a priority. Employees want to know what their goals are, how well they are doing and to have a manager who will do what they promise. Just taking five or ten minutes to prepare for a check-in and the same amount of time afterwards to note and share the action points, makes these regular meetings far more valuable, measurable and productive for all concerned.

The survey was conducted by OnePoll, a survey marketing research company on behalf of Appraisd, who asked 1,000 employees working in companies with 50 employees or more in April 2019.

Darius is the editor of HRreview. He has previously worked as a finance reporter for the Daily Express. He studied his journalism masters at Press Association Training and graduated from the University of York with a degree in History.