New research by Lee Hecht Harrison Penna, the global people management business has found a fifth of UK employees feel discriminated against in promotion decisions. The most common cause of this inequality is age (39 per cent) followed by gender (26 per cent) and employment status* (22 per cent). While employers agree ageism is the most apparent at their company (12 per cent), HR managers are most committed to tackling sexism.

Further to this, 29 per cent of all employees believe that the promotion process at their company is unfair. This is in contrast to HR professionals with nearly all (94 per cent) believing that the promotion process at their company is handled fairly, highlighting a distinct discrepancy between employees and HR.

Those stating the promotion process at their company is unjust attribute it to a lack of guidance on how to climb up the ranks. Women are much more likely to feel they have not been giving sufficient career guidance with four in 10 reporting this to be an issue in comparison to just a quarter of men.

Most attuned to the perceived lack of fairness in the promotion process are 25-34 year olds. They are the age group which feels most hard done by when it comes to promotion decisions, for a multiplicity of reasons with 28% reporting this compared to the average for all age groups of 20 per cent. In addition to feeling wronged, they are also more likely to take proactive action, a quarter have left a job because they have been passed over for promotion, while a further 24 per cent have left a job because the company has lacked diversity.

When it comes to who deserves to be promoted, employees and HR professionals are in agreement. Over half of UK employees believe working hard and doing a good job are the most important reasons for a promotion, echoed by HR professionals (41%). However, with “working hard” and “doing a good job” remaining intangible metrics, it is clear to see why 29 per cent of employees believe the promotion process is unfair.

To tackle diversity, 7 in 10 organisations integrate quotas into the promotion process. However, 40 per cent of employees believe more still needs to be done to tackle lack of diversity. To promote inclusivity over a quarter of employees support instilling positive discrimination.

Nicola Sullivan, Senior Director, from Lee Hecht Harrison Penna commented

“With our research showing nearly all (91%) of HR professionals believe their promotion processes are inclusive, there is a clear disconnect between the positive action HR professionals believe they are taking and how this is perceived by employees. For companies looking to bridge this gap, there is no one size fits all policy. To create a promotion process seen as fairer and more inclusive by its employees, HR professionals and senior management need to develop a unique solution tailored to the nature of both the organisation and staff.

“In some cases this could mean redesigning the process to improve assessment processes, while in others it would be retraining people managers to have effective career conversations. However, in almost all cases helping employees to understand their career options, clarify pathways and enabling them to understand what they need to do to achieve their ambitions is essential.”

Rebecca joined the HRreview editorial team in January 2016. After graduating from the University of Sheffield Hallam in 2013 with a BA in English Literature, Rebecca has spent five years working in print and online journalism in Manchester and London. In the past she has been part of the editorial teams at Sleeper and Dezeen and has founded her own arts collective.