UK workers feel that technology is creating a divide in the office

Technology is causing a divide in our workplaces, with just under half of UK employees worried that less tech literate workers will become ‘shut out’ unless they embrace the latest technology conversation, collaboration and digital project management tools.

In the UK 40 per cent of workers believe they will be kept out of the loop if they are not versed with technology.

This global survey was conducted by Avast Business, which supplies services for logistical needs. In total they asked 3,558 people across the globe, 1,011 in the US, 1,035 from the UK, 502 from Germany, 508 from France and 502 from Brazil.

Half of Brits (50 per cent) feel that people who are more tech savvy are more likely to be promoted, which was reflected by global opinion as well. A majority of global workers (65 per cent) feel the same regarding colleagues who are more experienced with technology.

Out of those aged 18-34, 59 per cent believes embracing tech driven communication is essential to promotion.  Where as just over a third (37 per cent) of over 65s hold this view.

A large concern brought about by technology felt by 59 per cent of  Brits was a reduction of face-to-face contact as well as 28 per cent worried by the fact that emails and messaging apps can create cliques and sub-groups. Also 53 per cent are worried that colleagues hide behind electronic communications instead of talking to each other.

A positive that people from UK contribute to technology with 65 per cent saying they appreciate the ability to communicate with colleagues easily as well as 56 per cent  noting that technology assists in opening up communication opportunities for people in other countries.

Guy Oakley, global web director, Avast Business said:

Having these insights gives employers a great opportunity to take a look at the digital code of conduct they lay out for employees around the usage of technology in the workplace. In an age of flexible working, these digital communication and collaboration tools can prove invaluable, but before simply rolling them out there are three questions every business needs to ask: what technology do we need in our workplace and why?; how can I ensure all employees can use this to make it attractive for younger employees and inclusive for older ones?; and how should I outline the values we expect employees to model when using technology for work?

It’s not just about using technology effectively – businesses and employees also need to understand the interpersonal issues that may arise as a result. Whether it’s a less open environment for discussion in the workplace or a need to provide IT skills education to mitigate security risks, businesses need to ensure the correct processes and support are in place so that everyone can benefit and not feel their career has been hindered by technology.

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