At 11 am on Thursday 30th January 2020, HRreview will be hosting the Driving engagement with L&D: Lakeland’s story with Fuse, where professionals will be discussing how Learning and Development (L&D) is rapidly being recognised as a major drive that can boost engagement, staff retention, and business results.
Forward-looking businesses are increasingly recognising the vital importance of an equally forward-looking learning strategy.
This is certainly the case for Kitchen and homeware business Lakeland, who wanted to bring their whole business together in one space and help drive communication between their teams. After adopting Fuse’s mobile-first Integrated Learning Platform, Lakeland saw their engagement rate soar to 75.8 per cent.
This major shift from creating resources instead of courses has been a winning strategy for Lakeland.
In this webinar Suzanne Allen, head of people, at Lakeland and Sam Lawton, customer success manager at Fuse Universal will be discussing:
- How Lakeland have brought their community and people together by opening up communications
- Their sharing of best practices – how a great idea in one store is shared quickly across their retail network to maximise opportunities for increasing sales
- The power and value of user-generated content from Lakeland’s own passionate experts
- How better product knowledge and content let Lakeland sell products through stories rather than features
In fact, the webinar is probably the wrong term for this – in reality, this will be a live interactive case study about how Lakeland is working to deliver real behavioural changes and break down the barriers to digital adoption. Their employees had always wanted to share knowledge; now they can and do.