Analysis, conducted by P&MM, a performance improvement agency, has found that employers can expect to gain nearly four years length of service when the good work undertaken by an individual employee has been recognised by their manager or a colleague.
The P&MM audit was based on feedback from 12,331 staff (full time, part-time and freelancers), across a wide range of job functions, including field engineers, IT developers, manufacturing site employees and those in office-based roles.
The analysis was conducted across a number of companies, each operating in a different industry, with varying levels of staff turnover. Average retention rates ranged from 4.7 to 9.8 years for those employees who had not been formally thanked via a recognition platform during their time at each company. However staff retention rates rose to between 8.16 and 14 years for those who had received at least one form of manager or peer led recognition whilst employed in the same organisation (excluding long service awards). The difference in tenure ranged from 3.46 to 4.2 years, producing an average growth of 3.7 years in employment.
John Sylvester, Director at P&MM, comments, “These results make very interesting reading. Whilst we are not suggesting that a single thank you alone will result in three or four more years of service, the data clearly indicates a propensity for individuals who are recognized to be more engaged at work, to go above and beyond and to have better relationships with managers and colleagues.”
Likely to leave
Up to a third of staff are likely to leave their current job in 2016. The data also suggests that it can cost employers up to £30,614 per employee to replace them and it can take up to 28 weeks for workers to reach optimum productivity. Rapid staff churn can also effect customer service and cause low staff morale, but according to P&MM this unnecessary churn can be significantly reduced.
“This sort of analysis provides a valuable insight for managers as it means that recognition programme data can be used to highlight those staff who are a flight risk. These individuals may well feel unappreciated or not be performing in such a manner that warrants a thank you from colleagues and therefore require greater attention. It also makes high uptake and ongoing use of recognition systems vital to the overall success of any organisation.”
Sylvester concludes, “Employee engagement incorporates many factors – and this audit clearly demonstrates that employee recognition is one of them. Employee engagement is about the emotional connection employees have with the organisation they work for. Engaged employees understand and commit to the organisation’s mission and values and will tend to go above and beyond their basic job – making them more likely to be the recipient of recognition from their peers. These positive behaviours will drive high performance and ultimately impact on the bottom line of any organisation.”
- HRreview’s Global Mobility week throws light on challenges facing industry - Monday, May 16, 2016
- Majority of employers do not have faith in their company benefits package - Friday, May 13, 2016
- Temporary employees are better-skilled and higher educated, new study reveals - Friday, May 13, 2016
- Firms attack whistleblowers’ mental health to undermine claims,says new research - Tuesday, May 10, 2016
- New EU poll points to growing business support for Brexit - Tuesday, May 10, 2016
- GradWeb rebrands to Amberjack - Tuesday, May 10, 2016
- Poll: Is a single person or a person with a family more likely to stick out a global assignment? - Monday, May 9, 2016
- HRreview launches Global Mobility Week - Monday, May 9, 2016
- Internship controversially sold at auction for $10,000 - Friday, May 6, 2016
- Advertised salaries reach standstill as optimism in job market stutters - Tuesday, May 3, 2016