Manager performance has improved significantly over the past year (2018-19) where as reward and recognition has worsened amongst UK employees.
This is according to Perkbox Insights, an agile pulse survey tool used to gather and implementing employee feedback, which is part of Perkbox, an employee experience platform.
The survey is based around 10 key workplace drivers such as managers, reward and recognition and quality of life.
The results from the survey found that manager performance for companies who use Perkbox Insights has increased to 4.08 out of five in July 2019.
However, reward and recognition came in last out of all the insight drivers with 27 per cent of employees saying this was negative or 21 per cent saying very negative.
Communication came in as second to last. However, just under a third (32 per cent) did say they were neutral towards communication in their business.
Quality of life saw a sizeable drop from 4.33 out of five in Q2 2018 to 3.71 last month. Perkbox sees this as particularly concerning due to the recent talks around “burnout turning in to a real workplace issue.” Just under a quarter (24 per cent) see this area as negative.
Christopher Manning, director of product management at Perkbox said:
To accomplish workplace goals, it’s important to listen and take action on meaningful feedback. Burnout for example, is a direct result of not listening properly to warning signs from our employees. However, without tools like Insights, it’s impossible to even attempt this “listening” – there is too much going on in everyone’s everyday working lives to proactively attempt to investigate everyone’s cases individually.
Perkbox Insights believe these surveys help “get a meaningful understanding of the health of an organisation and its overall employee experience. Its real time dashboard also enables HR teams to translate information into stories and benchmark individual teams, alongside company-wide performance.”
To acquire these results, Perkbox Insights sampled 4,174 UK employees who currently use Perkbox Insights through their employers.