Survey reveals the most disliked phrases at work

-

Getting your ducks in a row or touching base this week? Try again but don’t be plain.

* Survey reveals the most disliked phrases at work (but Plain English Day isn’t the answer)

As far as writing at work goes, it would seem a lot of us are guilty of boardroom bingo. On a mission to demonstrate the value words have for business, the UK’s largest business language consultancy, The Writer, conducted a poll with over 500 members of the public* and asked about writing at work. It found:

• 74% voted ‘touch base’ as the most offensive phrase to read at work
• 72% didn’t like ‘I’ll socialise that’
• 70% chose ‘think outside the box’
• unprompted responses showed that ‘blue sky thinking’, ‘reach out’, ‘ducks in a row’, ‘take offline’ and ‘cascade’ were also unpopular
• over a third of respondents (36%) thought that their colleagues’ writing was ‘not at all’ or ‘barely’ effective at work
• in contrast, 58% said that their own writing at work was ‘very’ or ‘impressively’ effective.

HRreview Logo

Get our essential weekday HR news and updates.

This field is for validation purposes and should be left unchanged.
Keep up with the latest in HR...
This field is hidden when viewing the form
This field is hidden when viewing the form
Optin_date
This field is hidden when viewing the form

 

Neil Taylor, creative director at The Writer, says: ‘These phrases taken out of context are so ridiculous they’re laughable. Plain English Day may be upon us but celebrating plainness isn’t the answer to bad writing. It’s dull and is never going to win customers round or get you a promotion. The answer is to be bold, be brave, be interesting. It’s what the best business leaders do. Then your colleagues won’t think your writing’s rubbish. And most do – our survey results prove it.’

Here are three tips from The Writer to get your writing from gobbledygook to human:

1. Write more like you speak: When we talk we’re much more likely to be personable, confident and engaging. Writing is just like speech, on the page. So, think how you’d phrase things in conversation, and start by writing that down
2. Read your stuff out loud: It’s the single most effective test for any bit of writing. Can you say your sentences easily in one breath? Do your words flow, or do you stumble over clunky phrases? Can you read it naturally, or do you put on a bit of a funny voice because you’ve actually written something you’re embarrassed to say out loud? Your voice is giving you clues
3. Be bold. Be brave. Be interesting: Take a close look at a bit of writing you admire. Chances are, the writer is being much more dramatic than you realise: Are there bold opinions? Short sentences? Questions? Bits of rhythm, repetition, rhyme? Stories that draw you in? Metaphors and similes that snag in your mind like velcro? And don’t be afraid to nick tricks from great business writers like Warren Buffett or the late, great Steve Jobs.

Pamela Flores is an events professional with experience at Symposium Events, a UK-based conference and events organization. She has worked in editorial and event coordination roles within the HR and expatriate management sector, contributing to the organization of major conferences including the Expatriate Management and Global Mobility conference. Her background spans online editorial work and events management within the professional conference industry.

Latest news

‘Job centre in your pocket’ plan raises questions over role of AI in employment support

The government's AI-powered employment assistant has sparked debate about how technology should support jobseekers while maintaining trust.

Employers urged to spot gambling harms during World Cup

Employers are being urged to watch for gambling-related harm at work as the 2026 World Cup brings weeks of daytime matches and betting activity.

Habits for health: small changes that lead to bigger gains

From walking meetings to better sleep routines, simple habits can improve health, wellbeing and performance across the workplace.

Jeanette Wheeler: The business case for purpose-led leadership

Public scrutiny on businesses and societal expectations are putting pressure on leaders to demonstrate that purpose runs deeper than profit.
- Advertisement -

Britain’s biggest retailers cut 18,000 jobs as employment costs rise

Rising wage bills and tax costs are prompting retailers to rethink hiring as they seek savings across their operations.

Georges Elhedery on AI and job losses

“We all know generative AI will destroy certain jobs and will create new jobs.”

Must read

Peta Fry: Organisational Design – aligning your business

Having weathered the last few years, a number of...

David Freedman: Selling to Procurement on value, not price

Any business today that isn’t exercising a tight grip...
- Advertisement -

You might also likeRELATED
Recommended to you