Companies increasingly operate internationally and have communications needs across borders. A number of factors hamper effective communication skills development and research reveals that this is less about technical issues and more about human factors.
Tags: Language skills
Falling numbers of GCSE and A-Level language students are bad news for recruitment and a serious concern for big business, according to language training experts at Crown World Mobility.
Members of staff in customer-facing roles whose standard of English falls below the equivalent of GCSE grade C could be given more time to improve their skills can use an Earn and Learn scheme to help retain their jobs.
New legislation requiring all public sector employees who work with the public to speak fluent English will be introduced in September, cabinet office minister Matt Hancock announced today.