At the core of the problem is how HR deal with workplace relationship issues, and even more fundamentally, the culture of how people deal with difficult conversations.
Tags: Conflict resolution
Do your working relationships always run smooth? Or do you find yourself embroiled in arguments, office politics or unproductive dynamics?
Employee engagement is something every organisation desires, but few know how to achieve. In this article, we approach the issue from a different angle. We argue that an effective way to raise employee engagement is to improve an organisation’s ability to manage conflict quickly, informally and collaboratively. This is because conflict at work, when badly managed, can have an immensely detrimental effect on employees’ motivation, commitment and levels of engagement. Conversely, if employees are able to transform potential conflicts into opportunities for greater creativity and deeper relationships, this will positively impact employee engagement.