Tag: Behaviour

Andrew Sobel: HR’s role in building clients for life

Effective client relationships fundamentally determine the success or failure of any professional services firm or business-to-business company.  All this creates a new challenge for HR: how can you help the client relationship managers in your organisation to succeed?

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Paul Russell: So you want to be…emotionally intelligent?

Increasingly HR professionals are exploring the relationship between concepts such as well-being, personality and stress with workplace performance. And with emotional intelligence in particular being linked to not only better performance, but to job satisfaction, development of effective work relationships, greater workplace loyalty, enhanced firm revenues and overall job role advancement and success, it is not hard to see why.

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