QA, the global training company that transforms performance through learning, has launched two new courses focusing on leadership skills, updating its range of management and leadership learning programmes.

Louise Croft, Director of Professional Development at QA, explains, “Strong leadership and management are key to improving business performance, so it’s no surprise that these are some of our most popular courses. We’ve identified the challenges most frequently faced – increasing employee engagement, planning and delegation, managing performance and giving feedback – and developed learning that gives people the skill set to confidently change their behaviour.

“We’ve updated our courses because we want to make it even simpler for our customers to identify the skills that are most relevant to their role and the course that can support them on their own development journey. Our team has significant hands-on experience in managing and leading teams in both the public and private sectors and they’ve used this to develop new ways to make the learning ‘stick’ and to ensure the courses are highly relevant to today’s business environment.”

The courses provide all the skills needed to effectively perform in management and leadership roles, delivered in an engaging and interactive format.

• Manager to Leader: Develop your management skills to allow you to inspire and focus the efforts of your teams
• Leadership presence: Learn how to create credibility, impact and presence when dealing with senior executives and board members.
• Stepping up to Management: Develop the skills needed to motivate and manage teams
• Leading Technical Teams: Make the transition from a technical role to a people manager

QA’s range of Professional Development courses also includes additional management training, customer service training, business relationship skills, communication skills and personal development courses.