Furthermore, the figures from the survey of 2,000 business professionals in the UK found that one in five of those admitted they were ‘pulling a sickie’ and felt too guilty to call.
The survey, which was commissioned for the launch by Intercity Telecom of a new communications system, Orbit, which unites a worker’s desk phone, mobile and computer, focused on looking at the way workers are communicating now there is a broad range of methods of communication available.
Looking further at the results, 47% of respondents said they email someone every day that they have never actually spoken to, while 41% said they will send a text or email if they need to deliver bad news.
It also found that due to such a wide choice of communications methods being used in the modern office, 69% of UK workers have lost track of a conversation as it switches between different channels.
More than one in ten respondents stated that they would not have the courage to sack someone face-to-face, choosing the phone, email, or even text to deliver the news, while 52% would use text or email to end a business relationship, according to the study.
Commenting, Andrew Jackson, Group CEO of Intercity Telecom, said:
“Choosing the right way to communicate can make all the difference to the working relationships that we build and helps avoid being misunderstood.”