Email in meetings – most HR’s say no!

Share this story
  • Four in 10 (41%) HR directors believe it’s only acceptable to read messages during a meeting if they are urgent
  • A quarter (25%) said it’s never acceptable and mobile devices should not be brought to meetings

In today’s working environment, multi-tasking is an ever present discipline with the majority (78%) of UK HR directors finding it common for employees to read and respond to emails during meetings. This figure increases to 88% for medium sized companies, according to new research from OfficeTeam1, a Robert Half company, and leading recruitment agency specialising in administrative staffing.

However, 41% of HR leaders believe it’s only acceptable to read messages during a meeting if they are urgent and a quarter (25%) even go as far as to say that it’s never acceptable to respond to emails during a meeting and that mobile devices should be turned off or not brought to a meeting at all. Almost one quarter (23%) said that it’s OK to check messages as long as the employee excuses themselves and steps outside to respond.

When asked what most closely describes their reaction when colleagues read and responded to emails during a meeting, only one in ten (12%) said they thought it was perfectly acceptable, especially if they check them at a time when what is being said isn’t applicable to them.  A further four in 10 (41%) of those surveyed said it’s OK to read messages during a meeting but only if the message was urgent.

HR directors were asked: “Which of the following most closely describes your reaction when professionals read and respond to email during business meetings?

Total Company Size
Small Medium Large
It’s perfectly acceptable to read and respond to messages during the meeting, especially at a time when what is being said doesn’t pertain to them 12% 12% 15% 10%
It’s OK to read and respond to messages during the meeting but only if the message is urgent 41% 39% 40% 45%
It’s OK to check messages as long as attendees excuse themselves and step outside the meeting to respond 23% 20% 27% 22%
It’s never OK. Email devices should be turned off or not brought to the meeting at all 25% 29% 19% 22%

 

Rachel Stockell, Senior Manager at OfficeTeam, commented:

“It’s clear that there is a fine balance between productivity and distraction when checking emails during meetings. The increasing accessibility via mobile devices has widened the parameters of the working day, but employees must be aware of the broader impact it has, including how their actions are perceived by their managers and colleagues.  As company cultures differ, it’s important that guidance is offered to employees on acceptable meeting behaviour, and that the use of mobile devices usage could be deemed inappropriate.

“The majority of HR directors surveyed said they had witnessed colleagues checking messages on their phones during meetings, but only a small number felt it was perfectly acceptable. Employees should err on the side of caution and decide whether responding to that email at that moment is more valuable or important than the meeting itself.”

Help Keep HRreview Free with a Small Donation





One Comment - Write a Comment

  1. How so very rude … and 41% of HR Directors condone it! There’s your problem, you’re recruiting the wrong type of HR Director. Although I bet they’re on the mark when it comes to ‘Diversity’ and ‘Equality’ – it’s a shame they haven’t got the gumption to clamp down on something without the full majesty of the law behind them (how about campaigning for the ‘Rudeness in the Workplace Regulations – we could even include those who nod off, overtalk the speaker, look vacantly out of the window and fail to control their audible bodily excesses …).

Post Comment