Clash between HR and managers: Managers reluctant to get involved in training despite HR calling for it

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Crack between HR and managers: HR wants more training from managers but they lack confidence to do so

Just under three-quarters of HR executives believe that managers should be more involved in the training of their employees, with under half of the managers saying they do not feel confident in developing the skills of their employees.

Research was undertaken by Gartner, a research and advisory company found that more than 70 per cent of HR professionals think that their manager should play a bigger part in the training of their staff. However, 45 per cent of managers say they do not feel as if they are up to the task of training their employees.

Millennials desire feedback from their senior colleagues 50 per cent more than other employees. The company also said that businesses that hire connector managers are more successful at developing their employees. Connector managers are “able to connect employees to the right people and resources at the right time.”

Gartner believes connector managers have a higher level of success due to the fact they focus on employee, team and organisational connections.

Jaime Roca, senior vice president in the Gartner HR practice said:

Today’s organisations are undergoing a digital transformation that directly impacts how they do business, and they are finding a within their workforce. Our research found that 70 per cent of employees have not mastered the skills they need for their jobs today, let alone the skills needed for their future roles.

Sari Wilde, managing vice president in the Gartner HR practice said:

Connector managers give targeted coaching and feedback in their areas of expertise, but they recognise that there are skills best taught by people other than themselves. Connectors focus on assessing the skills, needs and interests of their employees and they surface the best opportunities for their employees to acquire experience, skills and capabilities — at the time they are needed.

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