The financial industry is facing a period of great transformation as AI changes the way businesses operate and how our customers are served. Louise O’Shea argues that, when harnessed in the right way, the benefits of AI are enormous and far-reaching.
Louise O’Shea is CEO of Confused.com, the UK’s first and longest-running price comparison website. Louise worked within the Admiral Group since 2009. Following her role as Admiral’s Head of Investor Relations she spent three years at Confused.com as Business Development Manager and Finance Director, before taking on the role as CEO.