Chris Welford: Stress – there’s no such thing!

Really? How can that that be true? The media is full of articles about stress. Surely every civilized employer knows the damage that work-related pressure can cause. Why else would we have counselors, employee assistance programmes and specially-trained HR professionals? Not to mention litigation … To stress something is a viable construct. But it’s a…

Chris Welford: Excited by Austerity?

Back in recession or bumping along the bottom, it seems to make little difference and it’s hard to get excited or depressed about so-called growth that falls from less than one percent to, well less than minus one percent!  It probably matters to the economists but to the rest of us the feel-good-factor seems but a…

Chris Welford: Not Happy Holidays!

Something recently started me thinking about the true meaning of diversity. Strangely, corporate life or statements of best practice from the CIPD did not stimulate my thoughts; rather they were the result of reading an innocuous seasonal message on an advertising hoarding, which simply stated “Happy Holidays!” There was nothing unusual in what was written;…

Chris Welford: Back to School Competencies

It’s that time of year again. The holiday season is over, those of us lucky enough to be in paid employment or enterprise are heading back to work and the children are contemplating the imminent arrival of school, lessons and homework. It started me thinking. What if we had competency frameworks that weren’t just masterpieces…

Chris Welford: Derailment

Derailment is an interesting word, conjuring up images of a burnt out executive – a modern day Icarus, falling to earth with melted wings. Coming off the rails implies a loss of direction, focus and purpose; a minor human tragedy often accompanied by a major corporate problem. If only our modern day hero or heroine…

Chris Welford: Emotionally literate organisations – a radical manifesto

A few weeks ago, I attended a workshop with one of the last remaining, living disciples of Eric Berne, the founder of transactional analysis (TA). Claude Steiner is still a powerful and provocative figure who is now in his seventies. Listening to Claude and the responses of the workshop participants, many of whom were half…

Chris Welford: The Performance Problem – part 2

In my last blog, I discussed some of the systemic problems with performance management but they are dwarfed by the most fundamental stumbling block – the people involved! If performance really is about potential without the bothersome issue of interference (The Inner Game of Tennis/Work – Gallwey), then anybody who manages others needs to really…