Tags: Development

Five ways apprenticeships have changed over time

Apprenticeships are fundamentally about combining working, learning, and earning. For young people this is an attractive combination, and this should be the case for employers too. It’s encouraging to see so many businesses already on board with Apprenticeships – understanding their value and impact – but there are still some that are yet to experience their benefits.

Armin Hopp: Should employees choose their own development opportunities?

Staff churn is a costly exercise and disruptive to business and customer service. Employee desire to change jobs can be due to a number of complex factors but there is no doubt that learning opportunities ranging from vocational skills through to soft skills such as language and communications competencies can help to create and maintain employee loyalty and drive richer career development opportunities throughout the organisation.

Jane Sunley: L&D and embedding service excellence – getting the basics right!

Learning and development (L & D) and embedding service excellence into your organisation aren’t rocket science. However, it’s surprising how many businesses still aren’t even getting the basics right whilst ignoring the ‘easy wins’ that cost little or nothing at all. This guide will help you to get your people to where you need them to be – competently and enthusiastically delivering first-class customer service.

New York schools start to drop desks, will workplaces follow suit?

Schools in New York are starting to drop desks from the classroom and move to a more open plan style of learning. Elementary (or primary schools) in Hastings, New York, are removing desks and instead are opting to create flexible learning spaces, free of the constraints of a wooden desk and a uncomfortable chair.